COVID-19 Measures

CanRad’s COVID-19 UPDATE

 

We hope you are all healthy and keeping safe.

 

As you are aware all of Ontario is now on Grey Lockdown on the Pandemic Response System to address the spread of COVID-19 transmission.

As a result of the implementation our Norfinch Barrie, Ottawa, London and Oshawa Stores will be closed until further notice.

 

CanRad’s Corporate office and Distribution Centre will remain  open and we will be available to meet your needs.

 

Curbside pickup is available at 125 Norfinch Dr, Store/Corporate office, please indicate on your order “Curbside Pickup” and coordinate with customer service for pickup.

 

If you would like to place an order:

Please contact our Customer Service team at [email protected] and/or 1-800-268-1905, and Fax 1-800-268-6882

We also want to remind you that we have an easy online ordering platform for your convenience.

 

Registration is very simple:

▪ Navigate to www.canrad.com

▪ Top right hand corner- click on Register

▪ Enter applicable information

▪ In the TAX ID number enter customer account number(which is located on all invoices and statements)

Take  care and be safe and healthy.

CanRad’s COVID-19 Policy

To Our Valued Customers:

 

As COVID-19 affects our community, the safety of our employees and customers remains our top priority and we continue to implement proactive measures to ensure our Sales Team, office, warehouse and stores are as safe as possible.


We continue to maintain and enforce the following protocols with our Sales team, and in our offices and warehouse.

  • Physical distancing 2 meter/6 feet distancing must be maintained at all time in the workplace as well as lunch and break rooms, as well as washrooms.  Washrooms should be used by one person at a time.
  • Masks must be worn inside CanRad office warehouse and until further notice.
  • All employees must remain within the confines of their designated workspace.ie, Warehouse staff should remain in the warehouse and not venture in the office and office staff should not venture to the warehouse.
  • Wash hands often with soap and water for at least 20 seconds if hands touch any surface
  • Use alcohol-based hand sanitizer if soap and water are not available
  • Refrain from touching eyes, nose, or mouth
  • Cough and sneeze into sleeve and not hands
  • Stay home if not feeling well and or have any symptoms such as fever, cough, difficulty breathing loss of sense of taste or smell
  • Quarantine for 14 days if travelled out side of Canada

 

CanRad’s COVID-19 Store Policy

 

•            Physical distancing 2 meter/6 feet distancing must always be maintained at all time in the store

•            Gloves and Masks must always be worn inside CanRad stores

•            Use hand sanitizer to wash hands, Hand Sanitizer will be strategically available throughout the Store

•            Not touch your eyes, nose, or mouth

•            Cough and sneeze into your sleeve and not your hands

•            DO NOT ENTER THE STORE if you are not feeling well and or have any symptoms such as fever, cough, difficulty breathing loss of sense of taste or smell

•            5 Person limit including staff is allowed in the store at any given time.

•            If you have come into contact with any individual who has been diagnosed with Covid-19 DO NOT ENTER THE STORE

•            Employees cannot share any tools (such as tape guns, box cutters) and equipment (such as keyboards, pens, and other tools)